DGA 2020 Criteria

 

For G2C, G2B, G2I, and G2G Categories

Innovative management (30 points)  This criterion demonstrates the degree to which the entry explored, applied and managed the elements and strategies that brought about the success of the entry. 

  • ICT Solution – What was the problem? What was the solution? Disclose if adopted or replicated from other LGUs
  • What are the innovative strategies involved in the entry?
  • How does the entry keep track and measure results?
  • Is there a provision for R&D?
  • What are the improvements or iterations of the entry within the last six (6) months?
  • Other pertinent additional information

Impact (30 points) The project demonstrates the major results (output, outcome, impact), their effects, and benefits to the recipients of the service (public, employees, or business).  The system is being implemented for at least one (1) year. 

  • How many years is the system being implemented?
  • Who are the target recipients or beneficiaries? Which Sector? What percentage of the population?
  • Improvement of the Service
  • Number served before, or time taken by a process
  • Number served now or time taken now
  • Any financial improvements, savings, or income generated
  • Presentation/Table/Graph with a summary of the results for the time frame involved
  • What percentage increase of its target recipients or beneficiaries are using it or have adopted it since it was put in place? (“using” means, but is not limited to: number of views, downloads, installs, data submitted, etc. or hard numbers the LGU can collect) 
  • How has it been rated, so far, by the target recipients or beneficiaries? Has this changed over time? What is the level of Client Satisfaction?

Extent of ICT Adoption (25 points)

  • Interoperability – the valuable impact of an LGU’s initiative to connect data and systems with other government offices, both national and local for the convenience of their constituents and to improve its public service delivery
  • Does it follow certain standards set by national government agencies?
  • If applicable, does it follow international standards?
  • Compliance to Data Privacy Act –  the efforts of an LGU in recognizing that good governance through ICT goes hand in hand with the fair and responsible handling and processing of personal data. Effective e-governance provides constituents with convenience and better services through the free flow of information while ensuring at the same time adherence to principles of transparency, legitimate purpose and protection of personal data.
    • Does it have Data Privacy and Data Security solutions?
    • At the LGU level, how does it process the data? 
    • Are personal data protected?  

Replication Potential and Sustainability (15 points)  The project demonstrates the model qualities of the practice with the possibility and applicability of replicating it in other localities. It must demonstrate a level of sustainability or that the LGU can continue the project by addressing major disruptions. This involves ready documentation process for the entry, including the following:

  • Manual of Operations
  • Training Modules
  • Portability of the application or the entry
  • Cost of the system (disclose sources/partners, costs such as licenses, hosting, cloud storage and others, including visits)
  • Model Resolution(s)/Ordinance(s)

For G2P Category

Adoption in LGU Operations (35 points) – This criterion demonstrates the degree to which the LGU adopted the IATF-prescribed system and the alignment of the technology and the strategies undertaken to achieve desired results.

  • Was there a policy formulated and implemented for the adoption of the system?
  • What are the resources allocated and put in place to lead and manage the implementation?
  • Was the adoption of the system and its impact communicated and/or disseminated for citizen participation?

Impact (35 points) – The project demonstrates the major results (output, outcome, impact), their effects, and benefits to the recipients of the service (public, employees, or business).  The system is being implemented for at least one six (6) months.

  • How many years is the system being implemented?
  • Who are the target recipients or beneficiaries? Which Sector? What percentage is it of the population?
  • Has the entry had any effect on any of the following:
    • Environment – cite data on any measurable effect (ex: water & air quality)
    • Political – changes in government policy or administrative practices 
    • Socio-cultural – cite data on any measurable effect 
    • Economy – cite data on any measurable effect (ex: number of businesses closed/reopened; 
  • What percentage increase of its target recipients or beneficiaries are using it or have adopted it since it was put in place? (“using” means, but is not limited to: number of views, downloads, installs, data submitted, etc. or hard numbers the LGU can collect) 
  • How has it been rated, so far, by the target recipients or beneficiaries? Has this changed over time?

Interoperability (20 points) – The valuable impact of an LGU’s initiative to connect data and systems with other government offices, both national and local for the convenience of their constituents and to improve its public service delivery

  • How does it connect with other government offices for the convenience of their constituents and to improve its public service delivery?

Compliance to Data Privacy Act (10 points) – The efforts of an LGU in recognizing that good governance through ICT goes hand in hand with the fair and responsible handling and processing of personal data. Effective e-governance provides constituents with convenience and better services through the free flow of information while ensuring at the same time adherence to principles of transparency, legitimate purpose and protection of personal data.

  • At the LGU level, how does it process the data? 
  • Are personal data protected?